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BoMweatherradar satellite images and synoptic charts. Current conditions warnings and historical records The purpose of this workshop is to provide you with an introduction toAmazon Connect AmazonWeb Services cloud based virtual contact center offering
Leveraging the sample case study provided you are expected to participate in six 6 hands on lab modules Transform customer experience with AI agents that understand reason and take action inAmazon Connect
These agents navigate organizational resources to resolve customer needs work alongside human agents and handle everything from returns to account updates through natural conversations across channels A topic for developers and administrators who are interested in integratingAmazon Connectwith other AWS services it provides an overview of some of the other AWS services you can use withAmazon Connect Jun 4 2024 In todays fast paced business landscape delivering exceptional customer experiences is paramount
Customers expect seamless personalized support across every touch point and businesses are constantly seeking new ways to meet these evolving demands
As an artificial intelligence AI powered cloud contact center solution Amazon Connectis helping organizations across industries leverage Learn how to build a customAmazon Connectchat UI in your mobile application Amazon Connectdelivers contact records at least once
Contact records may be delivered again for multiple reasons such as new information arriving after initial delivery
For example when you use the update contact attributes CLI command to update a contact record Amazon Connectdelivers a new contact record Continuously improve your customer experience with data driven decisionsAmazon Connectoffers powerful analytics insights and optimization capabilities to help you meet your operational and business goals.